Privacy Policy

Last Updated: January 2025

Welcome to Nodoka. We specialize in the production of custom sliding wardrobes (шкафы-купе) and are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

1.1 Personal Information

• Contact Details: Name, email address, phone number, and postal address when you request a quote or consultation
• Project Information: Room measurements, design preferences, material choices, and photographs you provide for wardrobe customization
• Payment Information: Billing address and payment details processed securely through our payment processors
• Communication Records: Correspondence via email, phone calls, or contact forms

1.2 Technical Information

• IP address, browser type, and operating system
• Pages visited, time spent on pages, and navigation patterns
• Cookies and similar tracking technologies (see our Cookie Policy)
• Device information and screen resolution for design visualization tools

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To design, manufacture, and install custom sliding wardrobes according to your specifications
• Communication: To respond to inquiries, provide quotes, schedule consultations, and send project updates
• Quality Improvement: To enhance our products, services, and customer experience
• Marketing: To send promotional materials about new designs, special offers, and company news (with your consent)
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: For accounting, invoicing, warranty management, and after-sales support

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your data with:

• Service Providers: Trusted third-party companies that assist with manufacturing, delivery, installation, payment processing, and website hosting
• Professional Advisors: Lawyers, accountants, and consultants who require access for professional services
• Legal Authorities: When required by law, court order, or to protect our legal rights
• Business Transfers: In connection with any merger, sale, or acquisition of our business

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure SSL encryption for data transmission
• Regular security assessments and updates
• Restricted access to personal data on a need-to-know basis
• Secure storage facilities for physical documents
• Employee training on data protection and confidentiality

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related data is typically retained for 7 years for warranty and legal purposes, after which it is securely deleted or anonymized.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. Essential cookies are necessary for website functionality, while analytical and marketing cookies require your consent.

7. Third-Party Links

Our website may contain links to third-party websites, including material suppliers and design inspiration galleries. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately for deletion.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. The "Last Updated" date at the top indicates when the policy was last revised. We encourage you to review this page regularly for any updates.

11. Your Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy. For marketing communications, we will obtain your explicit consent, and you may withdraw consent at any time.

Thank you for trusting Nodoka with your custom wardrobe needs and your personal information.